In a world filled with diverse viewpoints, cultures, and beliefs, we often find ourselves divided… not just by our preferences and opinions but also by the years we were born. Baby Boomers, Gen Xers, Millennials, Gen Zers, and now Gen Alpha all navigate the world with unique lenses, shaped by distinct events, technologies, and societal shifts.
A term I use to describe these distinct events and shifts is “generational signposts.” These signposts can be profound, creating additional barriers and misunderstandings. As we celebrate World Kindness Day (international observance on November 13th), it’s worth considering: Can kindness be the bridge that helps us “zap the generational gap”?
This question lies at the heart of my message as a generational speaker and enthusiast! I’ve spent over two decades connecting with organizations and associations, helping them tackle generational challenges, myths, and misunderstandings head-on. Every generation carries its own set of assumptions and judgments, often rooted in stereotypes. We might think, “Millennials are entitled,” or “Boomers don’t know how to use technology.” These beliefs create barriers before we even get to know each other! But kindness challenges these assumptions. Kindness means we’re willing to look beyond the surface and consider each individual. It’s a commitment to seeing people for who they truly are, rather than reducing them to any stereotypes.
How Kindness Breaks Down Barriers
According to the Mayo Clinic, a “simple, free, positive and healthy” act of kindness can:
- Increase the giver’s self-esteem, empathy, and compassion
- Improve mood
- Decrease blood pressure and cortisol (a stress hormone)
- Increase connectivity to others, enhancing relationships and reducing loneliness
- Release endorphins and boost serotonin and dopamine, lighting up your brain’s pleasure centers and leading to a feeling of satisfaction and well-being.
Consider implementing one of these DEI activities this November:
“Random Acts of Kindness” Cross-Generational Challenge
- Invite employees from different generations to participate in a “random acts of kindness” challenge over a week. Encourage them to participate in small, thoughtful acts for someone from a different generation. Examples include sending a personalized note, sharing a helpful article or resource, or even offering to mentor or learn from someone of a different age group. The Random Acts of Kindness Foundation has FREE Kindness in the Workplace resources, like the one below.
Kindness Brainstorm for Community Impact
- Organize an intergenerational brainstorming session to generate ideas on how the team or organization could give back to the local community. Teams should be mixed generationally and asked to work together on a kindness-themed project, such as a volunteer day or fundraising campaign. “Many studies have shown that volunteer programs boost productivity, increase employee engagement, and improve hiring and retention. For example, a study I conducted in 2013 showed that the more people volunteered (even if it was on their own time instead of on company time), the better they performed on work tasks.” – Harvard Business Review
Multicultural Holiday Potluck & Recipe Swap
- “Multicultural potlucks provide a space for building community and connection while celebrating workplace diversity and inclusion. No matter what the cuisine, each unique dish carries with it a story, a history, and a heritage, and offers an opportunity to cross borders and share new experiences.” Host a holiday potluck and encourage employees to bring dishes that represent their cultural or generational backgrounds. To add a kindness element, pair people up to share why their dish is meaningful, encouraging cross-generational connections. For ideas, check out these 23 Diverse Potluck Ideas for the Office by CultureAlly!
World Kindness Day – Key to Multigenerational Connection & Collaboration
World Kindness Day reminds us that kindness is a universal language and a powerful tool for fostering genuine multigenerational collaboration. We often think of kindness as something “soft”—a warm smile, a friendly gesture, or an encouraging word. Kindness is powerful. Kindness is a fundamental part of the human condition which bridges the divides of race, religion, politics, gender, and location. It can disarm, to open minds, and to build trust. When applied across generations, it becomes a catalyst for connection and growth.